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Customer Service Representatives Salary in Alabama
Last updated: 2025 BLS data · Page refreshed:
How much do Customer Service Representatives make in Alabama?
Last updated: 2025 data from the Bureau of Labor Statistics
$38,400
Median Annual Salary
▲
+1.8% vs 2024
$41,290
Mean Salary
$38,400
Median Salary
$18.46
Hourly Rate
33,290 people work as Customer Service Representatives in Alabama
Customer Service Representatives salary by percentile in Alabama
BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).
Customer Service Representatives in Alabama earn a median salary of $38,400 per year ($3,200/month).
This is 12.4% below the national average of $43,855.
Alabama ranks #48 out of 51 states for Customer Service Representatives pay.
Approximately 33,290 people work in this occupation across Alabama.
Salaries increased by 1.8% compared to 2024.
About This Job: Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Top Skills
Active Listening
4.0
Service Orientation
4.0
Speaking
3.88
Reading Comprehension
3.38
Critical Thinking
3.25
Key Knowledge Areas
Customer and Personal Service
4.7
English Language
3.92
Administration and Management
3.51
Sales and Marketing
3.45
Mathematics
3.34
Typical Education: High School Diploma or Equivalent
(54.8% of workers)
Salary Range: Customer Service Representatives in Alabama
Salaries for Customer Service Representatives in Alabama range from $29,920 at the 10th percentile (entry level) to $55,670 at the 90th percentile (experienced). The middle 50% earn between $34,370 and $46,500.
Median $38,400
P10: $29,920P25: $34,370P75: $46,500P90: $55,670
10th
$29,920
25th
$34,370
Median
$38,400
75th
$46,500
90th
$55,670
Percentile
Annual Salary
Hourly Rate
Monthly
10th Percentile (Entry Level)
$29,920
$14.38
$2,493
25th Percentile
$34,370
$16.52
$2,864
Median (50th)
$38,400
$18.46
$3,200
75th Percentile
$46,500
$22.36
$3,875
90th Percentile (Experienced)
$55,670
$26.76
$4,639
Note: The mean (average) salary of $41,290 differs from the median because salary distributions are typically skewed by high earners.
📊 How Does This Compare?
#48
Alabama ranks #48 of 51 states
$43,855
National avg. for Customer Service Representatives
How much do Customer Service Representatives make in Alabama?
The median annual salary for Customer Service Representatives in Alabama is $38,400 as of 2025. The average (mean) salary is $41,290.
What is the salary range for a Customer Service Representatives in Alabama?
Salaries for Customer Service Representatives in Alabama range from $29,920 at the 10th percentile to $55,670 at the 90th percentile. The middle 50% earn between $34,370 and $46,500.
What is the starting salary for a Customer Service Representatives in Alabama?
Entry-level Customer Service Representatives positions in Alabama typically start around $29,920 (10th percentile). With some experience, salaries rise to $34,370 (25th percentile).
How many people work as Customer Service Representatives in Alabama?
According to 2025 BLS data, approximately 33,290 people are employed as Customer Service Representatives in Alabama.
What is the hourly rate for a Customer Service Representatives in Alabama?
Based on a standard 2,080-hour work year, the median hourly rate for a Customer Service Representatives in Alabama is approximately $18.46 per hour.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
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