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Customer Service Representatives Salary in New York

Last updated: 2025 BLS data · Page refreshed:

How much do Customer Service Representatives make in New York?

Last updated: 2025 data from the Bureau of Labor Statistics

$48,000
Median Annual Salary
▲ +0.3% vs 2024
$52,740
Mean Salary
$48,000
Median Salary
$23.08
Hourly Rate
141,090 people work as Customer Service Representatives in New York

Customer Service Representatives salary by percentile in New York

BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).

Customer Service Representatives salary in New York — 2025 BLS percentilesHorizontal bars showing 10th, 25th, 50th, 75th and 90th percentile annual salaries for Customer Service Representatives in New York.10thBottom 10% earn less than $36,270$36,27025th25% earn less than $40,360$40,360MedianHalf earn more than $48,000$48,00075th75% earn less than $60,280$60,28090thTop 10% earn more than $76,280$76,280

Customer Service Representatives in New York earn a median salary of $48,000 per year ($4,000/month). This is 9.5% above the national average of $43,855. New York ranks #8 out of 51 states for Customer Service Representatives pay. Approximately 141,090 people work in this occupation across New York. Salaries increased by 0.3% compared to 2024.

About This Job: Customer Service Representatives

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Top Skills

Active Listening
4.0
Service Orientation
4.0
Speaking
3.88
Reading Comprehension
3.38
Critical Thinking
3.25

Key Knowledge Areas

Customer and Personal Service
4.7
English Language
3.92
Administration and Management
3.51
Sales and Marketing
3.45
Mathematics
3.34
Typical Education: High School Diploma or Equivalent (54.8% of workers)

Source: O*NET OnLine, U.S. Department of Labor

Salary Range: Customer Service Representatives in New York

Salaries for Customer Service Representatives in New York range from $36,270 at the 10th percentile (entry level) to $76,280 at the 90th percentile (experienced). The middle 50% earn between $40,360 and $60,280.

Median $48,000
P10: $36,270 P25: $40,360 P75: $60,280 P90: $76,280
10th
$36,270
25th
$40,360
Median
$48,000
75th
$60,280
90th
$76,280
Percentile Annual Salary Hourly Rate Monthly
10th Percentile (Entry Level) $36,270 $17.44 $3,022
25th Percentile $40,360 $19.40 $3,363
Median (50th) $48,000 $23.08 $4,000
75th Percentile $60,280 $28.98 $5,023
90th Percentile (Experienced) $76,280 $36.67 $6,356

Note: The mean (average) salary of $52,740 differs from the median because salary distributions are typically skewed by high earners.

📊 How Does This Compare?

#8
New York ranks #8 of 51 states
$43,855
National avg. for Customer Service Representatives
+9.5%
vs. national average
Above Average

What does this salary really buy? See Customer Service Representatives salary in New York adjusted for cost of living →

How much do you actually take home? See Customer Service Representatives take-home pay in New York after taxes →

Explore Customer Service Representatives Data in New York

After-Tax Take-Home Pay Hourly Wage Breakdown Cost-of-Living Adjusted Entry-Level vs Senior Salary Employment Outlook & Job Demand

Customer Service Representatives Salary by State

Compare Customer Service Representatives pay across states — sorted by highest median salary.

Washington $50,330 California $49,560 Massachusetts $49,120 Minnesota $48,800 District of Columbia $48,250 Delaware $48,190 Connecticut $48,090 New Jersey $47,740 Rhode Island $47,550 Colorado $47,540

View all 50 states →

Related Careers in New York

Explore similar occupations and their salaries in New York.

Library Assistants, ClericalSimilar $35,990 Hotel, Motel, and Resort Desk ClerksSimilar $38,590 Couriers and MessengersSimilar $38,740 Mail Clerks and Mail Machine Operators, Except Postal ServiceSimilar $42,020 Reservation and Transportation Ticket Agents and Travel ClerksSimilar $42,990 Receptionists and Information ClerksSimilar $43,080 File ClerksSimilar $44,340 TellersSimilar $44,400 Data Entry KeyersSimilar $44,860 Switchboard Operators, Including Answering ServiceSimilar $45,330

View all jobs in New York →

Frequently Asked Questions

How much do Customer Service Representatives make in New York?
The median annual salary for Customer Service Representatives in New York is $48,000 as of 2025. The average (mean) salary is $52,740.
What is the salary range for a Customer Service Representatives in New York?
Salaries for Customer Service Representatives in New York range from $36,270 at the 10th percentile to $76,280 at the 90th percentile. The middle 50% earn between $40,360 and $60,280.
What is the starting salary for a Customer Service Representatives in New York?
Entry-level Customer Service Representatives positions in New York typically start around $36,270 (10th percentile). With some experience, salaries rise to $40,360 (25th percentile).
How many people work as Customer Service Representatives in New York?
According to 2025 BLS data, approximately 141,090 people are employed as Customer Service Representatives in New York.
What is the hourly rate for a Customer Service Representatives in New York?
Based on a standard 2,080-hour work year, the median hourly rate for a Customer Service Representatives in New York is approximately $23.08 per hour.

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More About New York

Salary Data
All Salaries in New York Average Salary in New York Highest Paying Jobs in New York
Salary Thresholds
Jobs Over $100K in New York $100K+ Jobs Without a Degree in New York
Top Cities in New York
New York Buffalo Yonkers Rochester
Top Colleges in New York
Bais Binyomin Academy Vaughn College of Aeronautics and Technology Adelphi University SUNY Adirondack

Data Source & Methodology

Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.

Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.

Our Methodology · Data Sources · Source: BLS OEWS

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