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Customer Service Representatives Salary in California
Last updated: 2025 BLS data · Page refreshed:
How much do Customer Service Representatives make in California?
Last updated: 2025 data from the Bureau of Labor Statistics
$49,560
Median Annual Salary
▲
+3.7% vs 2024
$54,640
Mean Salary
$49,560
Median Salary
$23.83
Hourly Rate
176,850 people work as Customer Service Representatives in California
Customer Service Representatives salary by percentile in California
BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).
Customer Service Representatives in California earn a median salary of $49,560 per year ($4,130/month).
This is 13.0% above the national average of $43,855.
California ranks #2 out of 51 states for Customer Service Representatives pay.
Approximately 176,850 people work in this occupation across California.
Salaries increased by 3.7% compared to 2024.
About This Job: Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Top Skills
Active Listening
4.0
Service Orientation
4.0
Speaking
3.88
Reading Comprehension
3.38
Critical Thinking
3.25
Key Knowledge Areas
Customer and Personal Service
4.7
English Language
3.92
Administration and Management
3.51
Sales and Marketing
3.45
Mathematics
3.34
Typical Education: High School Diploma or Equivalent
(54.8% of workers)
Salary Range: Customer Service Representatives in California
Salaries for Customer Service Representatives in California range from $38,110 at the 10th percentile (entry level) to $75,700 at the 90th percentile (experienced). The middle 50% earn between $44,200 and $61,510.
Median $49,560
P10: $38,110P25: $44,200P75: $61,510P90: $75,700
10th
$38,110
25th
$44,200
Median
$49,560
75th
$61,510
90th
$75,700
Percentile
Annual Salary
Hourly Rate
Monthly
10th Percentile (Entry Level)
$38,110
$18.32
$3,175
25th Percentile
$44,200
$21.25
$3,683
Median (50th)
$49,560
$23.83
$4,130
75th Percentile
$61,510
$29.57
$5,125
90th Percentile (Experienced)
$75,700
$36.39
$6,308
Note: The mean (average) salary of $54,640 differs from the median because salary distributions are typically skewed by high earners.
📊 How Does This Compare?
#2
California ranks #2 of 51 states
$43,855
National avg. for Customer Service Representatives
How much do Customer Service Representatives make in California?
The median annual salary for Customer Service Representatives in California is $49,560 as of 2025. The average (mean) salary is $54,640.
What is the salary range for a Customer Service Representatives in California?
Salaries for Customer Service Representatives in California range from $38,110 at the 10th percentile to $75,700 at the 90th percentile. The middle 50% earn between $44,200 and $61,510.
What is the starting salary for a Customer Service Representatives in California?
Entry-level Customer Service Representatives positions in California typically start around $38,110 (10th percentile). With some experience, salaries rise to $44,200 (25th percentile).
How many people work as Customer Service Representatives in California?
According to 2025 BLS data, approximately 176,850 people are employed as Customer Service Representatives in California.
What is the hourly rate for a Customer Service Representatives in California?
Based on a standard 2,080-hour work year, the median hourly rate for a Customer Service Representatives in California is approximately $23.83 per hour.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
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