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Customer Service Representatives Salary in New Jersey
Last updated: 2025 BLS data · Page refreshed:
How much do Customer Service Representatives make in New Jersey?
Last updated: 2025 data from the Bureau of Labor Statistics
$47,740
Median Annual Salary
▲
+2.1% vs 2024
$51,030
Mean Salary
$47,740
Median Salary
$22.95
Hourly Rate
59,690 people work as Customer Service Representatives in New Jersey
Customer Service Representatives salary by percentile in New Jersey
BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).
Customer Service Representatives in New Jersey earn a median salary of $47,740 per year ($3,978/month).
This is 8.9% above the national average of $43,855.
New Jersey ranks #9 out of 51 states for Customer Service Representatives pay.
Approximately 59,690 people work in this occupation across New Jersey.
Salaries increased by 2.1% compared to 2024.
About This Job: Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Top Skills
Active Listening
4.0
Service Orientation
4.0
Speaking
3.88
Reading Comprehension
3.38
Critical Thinking
3.25
Key Knowledge Areas
Customer and Personal Service
4.7
English Language
3.92
Administration and Management
3.51
Sales and Marketing
3.45
Mathematics
3.34
Typical Education: High School Diploma or Equivalent
(54.8% of workers)
Salary Range: Customer Service Representatives in New Jersey
Salaries for Customer Service Representatives in New Jersey range from $35,520 at the 10th percentile (entry level) to $72,040 at the 90th percentile (experienced). The middle 50% earn between $39,410 and $59,070.
Median $47,740
P10: $35,520P25: $39,410P75: $59,070P90: $72,040
10th
$35,520
25th
$39,410
Median
$47,740
75th
$59,070
90th
$72,040
Percentile
Annual Salary
Hourly Rate
Monthly
10th Percentile (Entry Level)
$35,520
$17.08
$2,960
25th Percentile
$39,410
$18.95
$3,284
Median (50th)
$47,740
$22.95
$3,978
75th Percentile
$59,070
$28.40
$4,922
90th Percentile (Experienced)
$72,040
$34.63
$6,003
Note: The mean (average) salary of $51,030 differs from the median because salary distributions are typically skewed by high earners.
📊 How Does This Compare?
#9
New Jersey ranks #9 of 51 states
$43,855
National avg. for Customer Service Representatives
How much do Customer Service Representatives make in New Jersey?
The median annual salary for Customer Service Representatives in New Jersey is $47,740 as of 2025. The average (mean) salary is $51,030.
What is the salary range for a Customer Service Representatives in New Jersey?
Salaries for Customer Service Representatives in New Jersey range from $35,520 at the 10th percentile to $72,040 at the 90th percentile. The middle 50% earn between $39,410 and $59,070.
What is the starting salary for a Customer Service Representatives in New Jersey?
Entry-level Customer Service Representatives positions in New Jersey typically start around $35,520 (10th percentile). With some experience, salaries rise to $39,410 (25th percentile).
How many people work as Customer Service Representatives in New Jersey?
According to 2025 BLS data, approximately 59,690 people are employed as Customer Service Representatives in New Jersey.
What is the hourly rate for a Customer Service Representatives in New Jersey?
Based on a standard 2,080-hour work year, the median hourly rate for a Customer Service Representatives in New Jersey is approximately $22.95 per hour.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
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