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Customer Service Representatives Salary in West Virginia
Last updated: 2025 BLS data · Page refreshed:
How much do Customer Service Representatives make in West Virginia?
Last updated: 2025 data from the Bureau of Labor Statistics
$38,430
Median Annual Salary
▲
+2.2% vs 2024
$42,430
Mean Salary
$38,430
Median Salary
$18.48
Hourly Rate
9,860 people work as Customer Service Representatives in West Virginia
Customer Service Representatives salary by percentile in West Virginia
BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).
Customer Service Representatives in West Virginia earn a median salary of $38,430 per year ($3,202/month).
This is 12.4% below the national average of $43,855.
West Virginia ranks #47 out of 51 states for Customer Service Representatives pay.
Approximately 9,860 people work in this occupation across West Virginia.
Salaries increased by 2.2% compared to 2024.
About This Job: Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Top Skills
Active Listening
4.0
Service Orientation
4.0
Speaking
3.88
Reading Comprehension
3.38
Critical Thinking
3.25
Key Knowledge Areas
Customer and Personal Service
4.7
English Language
3.92
Administration and Management
3.51
Sales and Marketing
3.45
Mathematics
3.34
Typical Education: High School Diploma or Equivalent
(54.8% of workers)
Salary Range: Customer Service Representatives in West Virginia
Salaries for Customer Service Representatives in West Virginia range from $29,590 at the 10th percentile (entry level) to $56,970 at the 90th percentile (experienced). The middle 50% earn between $34,440 and $48,500.
Median $38,430
P10: $29,590P25: $34,440P75: $48,500P90: $56,970
10th
$29,590
25th
$34,440
Median
$38,430
75th
$48,500
90th
$56,970
Percentile
Annual Salary
Hourly Rate
Monthly
10th Percentile (Entry Level)
$29,590
$14.23
$2,465
25th Percentile
$34,440
$16.56
$2,870
Median (50th)
$38,430
$18.48
$3,202
75th Percentile
$48,500
$23.32
$4,041
90th Percentile (Experienced)
$56,970
$27.39
$4,747
Note: The mean (average) salary of $42,430 differs from the median because salary distributions are typically skewed by high earners.
📊 How Does This Compare?
#47
West Virginia ranks #47 of 51 states
$43,855
National avg. for Customer Service Representatives
How much do Customer Service Representatives make in West Virginia?
The median annual salary for Customer Service Representatives in West Virginia is $38,430 as of 2025. The average (mean) salary is $42,430.
What is the salary range for a Customer Service Representatives in West Virginia?
Salaries for Customer Service Representatives in West Virginia range from $29,590 at the 10th percentile to $56,970 at the 90th percentile. The middle 50% earn between $34,440 and $48,500.
What is the starting salary for a Customer Service Representatives in West Virginia?
Entry-level Customer Service Representatives positions in West Virginia typically start around $29,590 (10th percentile). With some experience, salaries rise to $34,440 (25th percentile).
How many people work as Customer Service Representatives in West Virginia?
According to 2025 BLS data, approximately 9,860 people are employed as Customer Service Representatives in West Virginia.
What is the hourly rate for a Customer Service Representatives in West Virginia?
Based on a standard 2,080-hour work year, the median hourly rate for a Customer Service Representatives in West Virginia is approximately $18.48 per hour.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
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