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Customer Service Representatives Salary in Pennsylvania
Last updated: 2025 BLS data · Page refreshed:
How much do Customer Service Representatives make in Pennsylvania?
Last updated: 2025 data from the Bureau of Labor Statistics
$44,630
Median Annual Salary
▲
+3.6% vs 2024
$46,260
Mean Salary
$44,630
Median Salary
$21.46
Hourly Rate
94,340 people work as Customer Service Representatives in Pennsylvania
Customer Service Representatives salary by percentile in Pennsylvania
BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).
Customer Service Representatives in Pennsylvania earn a median salary of $44,630 per year ($3,719/month).
This is 1.8% above the national average of $43,855.
Pennsylvania ranks #25 out of 51 states for Customer Service Representatives pay.
Approximately 94,340 people work in this occupation across Pennsylvania.
Salaries increased by 3.6% compared to 2024.
About This Job: Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Top Skills
Active Listening
4.0
Service Orientation
4.0
Speaking
3.88
Reading Comprehension
3.38
Critical Thinking
3.25
Key Knowledge Areas
Customer and Personal Service
4.7
English Language
3.92
Administration and Management
3.51
Sales and Marketing
3.45
Mathematics
3.34
Typical Education: High School Diploma or Equivalent
(54.8% of workers)
Salary Range: Customer Service Representatives in Pennsylvania
Salaries for Customer Service Representatives in Pennsylvania range from $31,430 at the 10th percentile (entry level) to $63,370 at the 90th percentile (experienced). The middle 50% earn between $36,760 and $51,750.
Median $44,630
P10: $31,430P25: $36,760P75: $51,750P90: $63,370
10th
$31,430
25th
$36,760
Median
$44,630
75th
$51,750
90th
$63,370
Percentile
Annual Salary
Hourly Rate
Monthly
10th Percentile (Entry Level)
$31,430
$15.11
$2,619
25th Percentile
$36,760
$17.67
$3,063
Median (50th)
$44,630
$21.46
$3,719
75th Percentile
$51,750
$24.88
$4,312
90th Percentile (Experienced)
$63,370
$30.47
$5,280
Note: The mean (average) salary of $46,260 differs from the median because salary distributions are typically skewed by high earners.
📊 How Does This Compare?
#25
Pennsylvania ranks #25 of 51 states
$43,855
National avg. for Customer Service Representatives
How much do Customer Service Representatives make in Pennsylvania?
The median annual salary for Customer Service Representatives in Pennsylvania is $44,630 as of 2025. The average (mean) salary is $46,260.
What is the salary range for a Customer Service Representatives in Pennsylvania?
Salaries for Customer Service Representatives in Pennsylvania range from $31,430 at the 10th percentile to $63,370 at the 90th percentile. The middle 50% earn between $36,760 and $51,750.
What is the starting salary for a Customer Service Representatives in Pennsylvania?
Entry-level Customer Service Representatives positions in Pennsylvania typically start around $31,430 (10th percentile). With some experience, salaries rise to $36,760 (25th percentile).
How many people work as Customer Service Representatives in Pennsylvania?
According to 2025 BLS data, approximately 94,340 people are employed as Customer Service Representatives in Pennsylvania.
What is the hourly rate for a Customer Service Representatives in Pennsylvania?
Based on a standard 2,080-hour work year, the median hourly rate for a Customer Service Representatives in Pennsylvania is approximately $21.46 per hour.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
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