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Customer Service Representatives Salary in Iowa

Last updated: 2025 BLS data · Page refreshed:

How much do Customer Service Representatives make in Iowa?

Last updated: 2025 data from the Bureau of Labor Statistics

$46,090
Median Annual Salary
▲ +2.4% vs 2024
$47,740
Mean Salary
$46,090
Median Salary
$22.16
Hourly Rate
30,100 people work as Customer Service Representatives in Iowa

Customer Service Representatives salary by percentile in Iowa

BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).

Customer Service Representatives salary in Iowa — 2025 BLS percentilesHorizontal bars showing 10th, 25th, 50th, 75th and 90th percentile annual salaries for Customer Service Representatives in Iowa.10thBottom 10% earn less than $32,450$32,45025th25% earn less than $37,880$37,880MedianHalf earn more than $46,090$46,09075th75% earn less than $54,880$54,88090thTop 10% earn more than $64,540$64,540

Customer Service Representatives in Iowa earn a median salary of $46,090 per year ($3,840/month). This is 5.1% above the national average of $43,855. Iowa ranks #18 out of 51 states for Customer Service Representatives pay. Approximately 30,100 people work in this occupation across Iowa. Salaries increased by 2.4% compared to 2024.

About This Job: Customer Service Representatives

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Top Skills

Active Listening
4.0
Service Orientation
4.0
Speaking
3.88
Reading Comprehension
3.38
Critical Thinking
3.25

Key Knowledge Areas

Customer and Personal Service
4.7
English Language
3.92
Administration and Management
3.51
Sales and Marketing
3.45
Mathematics
3.34
Typical Education: High School Diploma or Equivalent (54.8% of workers)

Source: O*NET OnLine, U.S. Department of Labor

Salary Range: Customer Service Representatives in Iowa

Salaries for Customer Service Representatives in Iowa range from $32,450 at the 10th percentile (entry level) to $64,540 at the 90th percentile (experienced). The middle 50% earn between $37,880 and $54,880.

Median $46,090
P10: $32,450 P25: $37,880 P75: $54,880 P90: $64,540
10th
$32,450
25th
$37,880
Median
$46,090
75th
$54,880
90th
$64,540
Percentile Annual Salary Hourly Rate Monthly
10th Percentile (Entry Level) $32,450 $15.60 $2,704
25th Percentile $37,880 $18.21 $3,156
Median (50th) $46,090 $22.16 $3,840
75th Percentile $54,880 $26.38 $4,573
90th Percentile (Experienced) $64,540 $31.03 $5,378

Note: The mean (average) salary of $47,740 differs from the median because salary distributions are typically skewed by high earners.

📊 How Does This Compare?

#18
Iowa ranks #18 of 51 states
$43,855
National avg. for Customer Service Representatives
+5.1%
vs. national average
Above Average

What does this salary really buy? See Customer Service Representatives salary in Iowa adjusted for cost of living →

How much do you actually take home? See Customer Service Representatives take-home pay in Iowa after taxes →

Explore Customer Service Representatives Data in Iowa

After-Tax Take-Home Pay Hourly Wage Breakdown Cost-of-Living Adjusted Entry-Level vs Senior Salary Employment Outlook & Job Demand

Customer Service Representatives Salary by State

Compare Customer Service Representatives pay across states — sorted by highest median salary.

Washington $50,330 California $49,560 Massachusetts $49,120 Minnesota $48,800 District of Columbia $48,250 Delaware $48,190 Connecticut $48,090 New York $48,000 New Jersey $47,740 Rhode Island $47,550

View all 50 states →

Related Careers in Iowa

Explore similar occupations and their salaries in Iowa.

Library Assistants, ClericalSimilar $29,480 Hotel, Motel, and Resort Desk ClerksSimilar $30,590 Mail Clerks and Mail Machine Operators, Except Postal ServiceSimilar $35,610 Reservation and Transportation Ticket Agents and Travel ClerksSimilar $36,880 Gambling Cage WorkersSimilar $37,230 Receptionists and Information ClerksSimilar $37,330 Switchboard Operators, Including Answering ServiceSimilar $38,400 TellersSimilar $38,450 Couriers and MessengersSimilar $38,460 Interviewers, Except Eligibility and LoanSimilar $39,520

View all jobs in Iowa →

Frequently Asked Questions

How much do Customer Service Representatives make in Iowa?
The median annual salary for Customer Service Representatives in Iowa is $46,090 as of 2025. The average (mean) salary is $47,740.
What is the salary range for a Customer Service Representatives in Iowa?
Salaries for Customer Service Representatives in Iowa range from $32,450 at the 10th percentile to $64,540 at the 90th percentile. The middle 50% earn between $37,880 and $54,880.
What is the starting salary for a Customer Service Representatives in Iowa?
Entry-level Customer Service Representatives positions in Iowa typically start around $32,450 (10th percentile). With some experience, salaries rise to $37,880 (25th percentile).
How many people work as Customer Service Representatives in Iowa?
According to 2025 BLS data, approximately 30,100 people are employed as Customer Service Representatives in Iowa.
What is the hourly rate for a Customer Service Representatives in Iowa?
Based on a standard 2,080-hour work year, the median hourly rate for a Customer Service Representatives in Iowa is approximately $22.16 per hour.

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More About Iowa

Salary Data
All Salaries in Iowa Average Salary in Iowa Highest Paying Jobs in Iowa
Salary Thresholds
Jobs Over $100K in Iowa $100K+ Jobs Without a Degree in Iowa
Top Cities in Iowa
Des Moines Cedar Rapids Davenport Sioux City
Top Colleges in Iowa
Allen College Briar Cliff University Buena Vista University Capri College-Dubuque

Data Source & Methodology

Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.

Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.

Our Methodology · Data Sources · Source: BLS OEWS

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