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Customer Service Representatives Salary in Ohio

Last updated: 2025 BLS data · Page refreshed:

How much do Customer Service Representatives make in Ohio?

Last updated: 2025 data from the Bureau of Labor Statistics

$45,610
Median Annual Salary
▲ +4.8% vs 2024
$46,870
Mean Salary
$45,610
Median Salary
$21.93
Hourly Rate
85,930 people work as Customer Service Representatives in Ohio

Customer Service Representatives salary by percentile in Ohio

BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).

Customer Service Representatives salary in Ohio — 2025 BLS percentilesHorizontal bars showing 10th, 25th, 50th, 75th and 90th percentile annual salaries for Customer Service Representatives in Ohio.10thBottom 10% earn less than $31,340$31,34025th25% earn less than $37,440$37,440MedianHalf earn more than $45,610$45,61075th75% earn less than $52,510$52,51090thTop 10% earn more than $63,210$63,210

Customer Service Representatives in Ohio earn a median salary of $45,610 per year ($3,800/month). This is 4.0% above the national average of $43,855. Ohio ranks #21 out of 51 states for Customer Service Representatives pay. Approximately 85,930 people work in this occupation across Ohio. Salaries increased by 4.8% compared to 2024.

About This Job: Customer Service Representatives

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Top Skills

Active Listening
4.0
Service Orientation
4.0
Speaking
3.88
Reading Comprehension
3.38
Critical Thinking
3.25

Key Knowledge Areas

Customer and Personal Service
4.7
English Language
3.92
Administration and Management
3.51
Sales and Marketing
3.45
Mathematics
3.34
Typical Education: High School Diploma or Equivalent (54.8% of workers)

Source: O*NET OnLine, U.S. Department of Labor

Salary Range: Customer Service Representatives in Ohio

Salaries for Customer Service Representatives in Ohio range from $31,340 at the 10th percentile (entry level) to $63,210 at the 90th percentile (experienced). The middle 50% earn between $37,440 and $52,510.

Median $45,610
P10: $31,340 P25: $37,440 P75: $52,510 P90: $63,210
10th
$31,340
25th
$37,440
Median
$45,610
75th
$52,510
90th
$63,210
Percentile Annual Salary Hourly Rate Monthly
10th Percentile (Entry Level) $31,340 $15.07 $2,611
25th Percentile $37,440 $18.00 $3,120
Median (50th) $45,610 $21.93 $3,800
75th Percentile $52,510 $25.25 $4,375
90th Percentile (Experienced) $63,210 $30.39 $5,267

Note: The mean (average) salary of $46,870 differs from the median because salary distributions are typically skewed by high earners.

📊 How Does This Compare?

#21
Ohio ranks #21 of 51 states
$43,855
National avg. for Customer Service Representatives
+4.0%
vs. national average
Near Average

What does this salary really buy? See Customer Service Representatives salary in Ohio adjusted for cost of living →

How much do you actually take home? See Customer Service Representatives take-home pay in Ohio after taxes →

Explore Customer Service Representatives Data in Ohio

After-Tax Take-Home Pay Hourly Wage Breakdown Cost-of-Living Adjusted Entry-Level vs Senior Salary Employment Outlook & Job Demand

Customer Service Representatives Salary by State

Compare Customer Service Representatives pay across states — sorted by highest median salary.

Washington $50,330 California $49,560 Massachusetts $49,120 Minnesota $48,800 District of Columbia $48,250 Delaware $48,190 Connecticut $48,090 New York $48,000 New Jersey $47,740 Rhode Island $47,550

View all 50 states →

Related Careers in Ohio

Explore similar occupations and their salaries in Ohio.

Hotel, Motel, and Resort Desk ClerksSimilar $30,630 Library Assistants, ClericalSimilar $33,480 Receptionists and Information ClerksSimilar $35,920 Reservation and Transportation Ticket Agents and Travel ClerksSimilar $36,070 Switchboard Operators, Including Answering ServiceSimilar $36,350 Telephone OperatorsSimilar $36,970 Couriers and MessengersSimilar $38,320 Office Machine Operators, Except ComputerSimilar $38,380 Mail Clerks and Mail Machine Operators, Except Postal ServiceSimilar $38,470 TellersSimilar $39,810

View all jobs in Ohio →

Frequently Asked Questions

How much do Customer Service Representatives make in Ohio?
The median annual salary for Customer Service Representatives in Ohio is $45,610 as of 2025. The average (mean) salary is $46,870.
What is the salary range for a Customer Service Representatives in Ohio?
Salaries for Customer Service Representatives in Ohio range from $31,340 at the 10th percentile to $63,210 at the 90th percentile. The middle 50% earn between $37,440 and $52,510.
What is the starting salary for a Customer Service Representatives in Ohio?
Entry-level Customer Service Representatives positions in Ohio typically start around $31,340 (10th percentile). With some experience, salaries rise to $37,440 (25th percentile).
How many people work as Customer Service Representatives in Ohio?
According to 2025 BLS data, approximately 85,930 people are employed as Customer Service Representatives in Ohio.
What is the hourly rate for a Customer Service Representatives in Ohio?
Based on a standard 2,080-hour work year, the median hourly rate for a Customer Service Representatives in Ohio is approximately $21.93 per hour.

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More About Ohio

Salary Data
All Salaries in Ohio Average Salary in Ohio Highest Paying Jobs in Ohio
Salary Thresholds
Jobs Over $100K in Ohio $100K+ Jobs Without a Degree in Ohio
Top Cities in Ohio
Columbus Cleveland Cincinnati Toledo
Top Colleges in Ohio
ETI Technical College of Niles Air Force Institute of Technology-Graduate School of Engineering & Management Herzing University-Akron University of Akron Main Campus

Data Source & Methodology

Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.

Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.

Our Methodology · Data Sources · Source: BLS OEWS

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