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Customer Service Representatives Salary in Michigan
Last updated: 2025 BLS data · Page refreshed:
How much do Customer Service Representatives make in Michigan?
Last updated: 2025 data from the Bureau of Labor Statistics
$43,950
Median Annual Salary
▲
+3.3% vs 2024
$45,870
Mean Salary
$43,950
Median Salary
$21.13
Hourly Rate
71,310 people work as Customer Service Representatives in Michigan
Customer Service Representatives salary by percentile in Michigan
BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).
Customer Service Representatives in Michigan earn a median salary of $43,950 per year ($3,662/month).
This is 0.2% above the national average of $43,855.
Michigan ranks #27 out of 51 states for Customer Service Representatives pay.
Approximately 71,310 people work in this occupation across Michigan.
Salaries increased by 3.3% compared to 2024.
About This Job: Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Top Skills
Active Listening
4.0
Service Orientation
4.0
Speaking
3.88
Reading Comprehension
3.38
Critical Thinking
3.25
Key Knowledge Areas
Customer and Personal Service
4.7
English Language
3.92
Administration and Management
3.51
Sales and Marketing
3.45
Mathematics
3.34
Typical Education: High School Diploma or Equivalent
(54.8% of workers)
Salary Range: Customer Service Representatives in Michigan
Salaries for Customer Service Representatives in Michigan range from $30,670 at the 10th percentile (entry level) to $63,830 at the 90th percentile (experienced). The middle 50% earn between $36,150 and $50,060.
Median $43,950
P10: $30,670P25: $36,150P75: $50,060P90: $63,830
10th
$30,670
25th
$36,150
Median
$43,950
75th
$50,060
90th
$63,830
Percentile
Annual Salary
Hourly Rate
Monthly
10th Percentile (Entry Level)
$30,670
$14.75
$2,555
25th Percentile
$36,150
$17.38
$3,012
Median (50th)
$43,950
$21.13
$3,662
75th Percentile
$50,060
$24.07
$4,171
90th Percentile (Experienced)
$63,830
$30.69
$5,319
Note: The mean (average) salary of $45,870 differs from the median because salary distributions are typically skewed by high earners.
📊 How Does This Compare?
#27
Michigan ranks #27 of 51 states
$43,855
National avg. for Customer Service Representatives
How much do Customer Service Representatives make in Michigan?
The median annual salary for Customer Service Representatives in Michigan is $43,950 as of 2025. The average (mean) salary is $45,870.
What is the salary range for a Customer Service Representatives in Michigan?
Salaries for Customer Service Representatives in Michigan range from $30,670 at the 10th percentile to $63,830 at the 90th percentile. The middle 50% earn between $36,150 and $50,060.
What is the starting salary for a Customer Service Representatives in Michigan?
Entry-level Customer Service Representatives positions in Michigan typically start around $30,670 (10th percentile). With some experience, salaries rise to $36,150 (25th percentile).
How many people work as Customer Service Representatives in Michigan?
According to 2025 BLS data, approximately 71,310 people are employed as Customer Service Representatives in Michigan.
What is the hourly rate for a Customer Service Representatives in Michigan?
Based on a standard 2,080-hour work year, the median hourly rate for a Customer Service Representatives in Michigan is approximately $21.13 per hour.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
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