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Customer Service Representatives Salary in Kentucky
Last updated: 2025 BLS data · Page refreshed:
How much do Customer Service Representatives make in Kentucky?
Last updated: 2025 data from the Bureau of Labor Statistics
$38,700
Median Annual Salary
▲
+3.0% vs 2024
$42,440
Mean Salary
$38,700
Median Salary
$18.61
Hourly Rate
38,630 people work as Customer Service Representatives in Kentucky
Customer Service Representatives salary by percentile in Kentucky
BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).
Customer Service Representatives in Kentucky earn a median salary of $38,700 per year ($3,225/month).
This is 11.8% below the national average of $43,855.
Kentucky ranks #45 out of 51 states for Customer Service Representatives pay.
Approximately 38,630 people work in this occupation across Kentucky.
Salaries increased by 3.0% compared to 2024.
About This Job: Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Top Skills
Active Listening
4.0
Service Orientation
4.0
Speaking
3.88
Reading Comprehension
3.38
Critical Thinking
3.25
Key Knowledge Areas
Customer and Personal Service
4.7
English Language
3.92
Administration and Management
3.51
Sales and Marketing
3.45
Mathematics
3.34
Typical Education: High School Diploma or Equivalent
(54.8% of workers)
Salary Range: Customer Service Representatives in Kentucky
Salaries for Customer Service Representatives in Kentucky range from $29,440 at the 10th percentile (entry level) to $59,810 at the 90th percentile (experienced). The middle 50% earn between $35,290 and $47,800.
Median $38,700
P10: $29,440P25: $35,290P75: $47,800P90: $59,810
10th
$29,440
25th
$35,290
Median
$38,700
75th
$47,800
90th
$59,810
Percentile
Annual Salary
Hourly Rate
Monthly
10th Percentile (Entry Level)
$29,440
$14.15
$2,453
25th Percentile
$35,290
$16.97
$2,940
Median (50th)
$38,700
$18.61
$3,225
75th Percentile
$47,800
$22.98
$3,983
90th Percentile (Experienced)
$59,810
$28.75
$4,984
Note: The mean (average) salary of $42,440 differs from the median because salary distributions are typically skewed by high earners.
📊 How Does This Compare?
#45
Kentucky ranks #45 of 51 states
$43,855
National avg. for Customer Service Representatives
How much do Customer Service Representatives make in Kentucky?
The median annual salary for Customer Service Representatives in Kentucky is $38,700 as of 2025. The average (mean) salary is $42,440.
What is the salary range for a Customer Service Representatives in Kentucky?
Salaries for Customer Service Representatives in Kentucky range from $29,440 at the 10th percentile to $59,810 at the 90th percentile. The middle 50% earn between $35,290 and $47,800.
What is the starting salary for a Customer Service Representatives in Kentucky?
Entry-level Customer Service Representatives positions in Kentucky typically start around $29,440 (10th percentile). With some experience, salaries rise to $35,290 (25th percentile).
How many people work as Customer Service Representatives in Kentucky?
According to 2025 BLS data, approximately 38,630 people are employed as Customer Service Representatives in Kentucky.
What is the hourly rate for a Customer Service Representatives in Kentucky?
Based on a standard 2,080-hour work year, the median hourly rate for a Customer Service Representatives in Kentucky is approximately $18.61 per hour.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
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