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Switchboard Operators, Including Answering Service Salary in Massachusetts
Last updated: 2025 BLS data · Page refreshed:
How much do Switchboard Operators, Including Answering Service make in Massachusetts?
Last updated: 2025 data from the Bureau of Labor Statistics
$43,790
Median Annual Salary
▲
+7.5% vs 2024
$45,190
Mean Salary
$43,790
Median Salary
$21.05
Hourly Rate
830 people work as Switchboard Operators, Including Answering Service in Massachusetts
Switchboard Operators, Including Answering Service salary by percentile in Massachusetts
BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).
Switchboard Operators, Including Answering Service in Massachusetts earn a median salary of $43,790 per year ($3,649/month).
This is 10.6% above the national average of $39,589.
Massachusetts ranks #8 out of 46 states for Switchboard Operators, Including Answering Service pay.
Approximately 830 people work in this occupation across Massachusetts.
Salaries increased by 7.5% compared to 2024.
About This Job: Switchboard Operators, Including Answering Service
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
Top Skills
Active Listening
4.0
Speaking
3.88
Social Perceptiveness
3.5
Service Orientation
3.12
Reading Comprehension
3.0
Key Knowledge Areas
Customer and Personal Service
4.34
English Language
3.85
Administrative
3.68
Computers and Electronics
3.49
Telecommunications
3.34
Typical Education: High School Diploma or Equivalent
(88.5% of workers)
Salary Range: Switchboard Operators, Including Answering Service in Massachusetts
Salaries for Switchboard Operators, Including Answering Service in Massachusetts range from $36,680 at the 10th percentile (entry level) to $57,980 at the 90th percentile (experienced). The middle 50% earn between $38,550 and $48,260.
Median $43,790
P10: $36,680P25: $38,550P75: $48,260P90: $57,980
10th
$36,680
25th
$38,550
Median
$43,790
75th
$48,260
90th
$57,980
Percentile
Annual Salary
Hourly Rate
Monthly
10th Percentile (Entry Level)
$36,680
$17.63
$3,056
25th Percentile
$38,550
$18.53
$3,212
Median (50th)
$43,790
$21.05
$3,649
75th Percentile
$48,260
$23.20
$4,021
90th Percentile (Experienced)
$57,980
$27.88
$4,831
Note: The mean (average) salary of $45,190 differs from the median because salary distributions are typically skewed by high earners.
📊 How Does This Compare?
#8
Massachusetts ranks #8 of 46 states
$39,589
National avg. for Switchboard Operators, Including Answering Service
How much do Switchboard Operators, Including Answering Service make in Massachusetts?
The median annual salary for Switchboard Operators, Including Answering Service in Massachusetts is $43,790 as of 2025. The average (mean) salary is $45,190.
What is the salary range for a Switchboard Operators, Including Answering Service in Massachusetts?
Salaries for Switchboard Operators, Including Answering Service in Massachusetts range from $36,680 at the 10th percentile to $57,980 at the 90th percentile. The middle 50% earn between $38,550 and $48,260.
What is the starting salary for a Switchboard Operators, Including Answering Service in Massachusetts?
Entry-level Switchboard Operators, Including Answering Service positions in Massachusetts typically start around $36,680 (10th percentile). With some experience, salaries rise to $38,550 (25th percentile).
How many people work as Switchboard Operators, Including Answering Service in Massachusetts?
According to 2025 BLS data, approximately 830 people are employed as Switchboard Operators, Including Answering Service in Massachusetts.
What is the hourly rate for a Switchboard Operators, Including Answering Service in Massachusetts?
Based on a standard 2,080-hour work year, the median hourly rate for a Switchboard Operators, Including Answering Service in Massachusetts is approximately $21.05 per hour.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
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