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Switchboard Operators, Including Answering Service Salary in Illinois
Last updated: 2025 BLS data · Page refreshed:
How much do Switchboard Operators, Including Answering Service make in Illinois?
Last updated: 2025 data from the Bureau of Labor Statistics
$42,660
Median Annual Salary
▲
+6.0% vs 2024
$43,410
Mean Salary
$42,660
Median Salary
$20.51
Hourly Rate
1,240 people work as Switchboard Operators, Including Answering Service in Illinois
Switchboard Operators, Including Answering Service salary by percentile in Illinois
BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).
Switchboard Operators, Including Answering Service in Illinois earn a median salary of $42,660 per year ($3,555/month).
This is 7.8% above the national average of $39,589.
Illinois ranks #11 out of 46 states for Switchboard Operators, Including Answering Service pay.
Approximately 1,240 people work in this occupation across Illinois.
Salaries increased by 6.0% compared to 2024.
About This Job: Switchboard Operators, Including Answering Service
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
Top Skills
Active Listening
4.0
Speaking
3.88
Social Perceptiveness
3.5
Service Orientation
3.12
Reading Comprehension
3.0
Key Knowledge Areas
Customer and Personal Service
4.34
English Language
3.85
Administrative
3.68
Computers and Electronics
3.49
Telecommunications
3.34
Typical Education: High School Diploma or Equivalent
(88.5% of workers)
Salary Range: Switchboard Operators, Including Answering Service in Illinois
Salaries for Switchboard Operators, Including Answering Service in Illinois range from $34,450 at the 10th percentile (entry level) to $55,180 at the 90th percentile (experienced). The middle 50% earn between $38,330 and $46,150.
Median $42,660
P10: $34,450P25: $38,330P75: $46,150P90: $55,180
10th
$34,450
25th
$38,330
Median
$42,660
75th
$46,150
90th
$55,180
Percentile
Annual Salary
Hourly Rate
Monthly
10th Percentile (Entry Level)
$34,450
$16.56
$2,870
25th Percentile
$38,330
$18.43
$3,194
Median (50th)
$42,660
$20.51
$3,555
75th Percentile
$46,150
$22.19
$3,845
90th Percentile (Experienced)
$55,180
$26.53
$4,598
Note: The mean (average) salary of $43,410 differs from the median because salary distributions are typically skewed by high earners.
📊 How Does This Compare?
#11
Illinois ranks #11 of 46 states
$39,589
National avg. for Switchboard Operators, Including Answering Service
How much do Switchboard Operators, Including Answering Service make in Illinois?
The median annual salary for Switchboard Operators, Including Answering Service in Illinois is $42,660 as of 2025. The average (mean) salary is $43,410.
What is the salary range for a Switchboard Operators, Including Answering Service in Illinois?
Salaries for Switchboard Operators, Including Answering Service in Illinois range from $34,450 at the 10th percentile to $55,180 at the 90th percentile. The middle 50% earn between $38,330 and $46,150.
What is the starting salary for a Switchboard Operators, Including Answering Service in Illinois?
Entry-level Switchboard Operators, Including Answering Service positions in Illinois typically start around $34,450 (10th percentile). With some experience, salaries rise to $38,330 (25th percentile).
How many people work as Switchboard Operators, Including Answering Service in Illinois?
According to 2025 BLS data, approximately 1,240 people are employed as Switchboard Operators, Including Answering Service in Illinois.
What is the hourly rate for a Switchboard Operators, Including Answering Service in Illinois?
Based on a standard 2,080-hour work year, the median hourly rate for a Switchboard Operators, Including Answering Service in Illinois is approximately $20.51 per hour.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
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