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Telephone Operators Salary in Massachusetts
Last updated: 2025 BLS data · Page refreshed:
How much do Telephone Operators make in Massachusetts?
Last updated: 2025 data from the Bureau of Labor Statistics
$47,940
Median Annual Salary
▲
+3.4% vs 2024
$50,890
Mean Salary
$47,940
Median Salary
$23.05
Hourly Rate
Telephone Operators salary by percentile in Massachusetts
BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).
Telephone Operators in Massachusetts earn a median salary of $47,940 per year ($3,995/month).
This is 13.3% above the national average of $42,311.
Massachusetts ranks #4 out of 16 states for Telephone Operators pay.
Salaries increased by 3.4% compared to 2024.
About This Job: Telephone Operators
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Top Skills
Active Listening
4.0
Speaking
4.0
Service Orientation
3.75
Social Perceptiveness
3.25
Reading Comprehension
3.0
Key Knowledge Areas
Customer and Personal Service
4.59
English Language
4.25
Telecommunications
3.28
Communications and Media
3.08
Administrative
2.75
Typical Education: High School Diploma or Equivalent
(83.6% of workers)
Salary Range: Telephone Operators in Massachusetts
Salaries for Telephone Operators in Massachusetts range from $43,900 at the 10th percentile (entry level) to $79,300 at the 90th percentile (experienced). The middle 50% earn between $45,150 and $47,940.
Median $47,940
P10: $43,900P25: $45,150P75: $47,940P90: $79,300
10th
$43,900
25th
$45,150
Median
$47,940
75th
$47,940
90th
$79,300
Percentile
Annual Salary
Hourly Rate
Monthly
10th Percentile (Entry Level)
$43,900
$21.11
$3,658
25th Percentile
$45,150
$21.71
$3,762
Median (50th)
$47,940
$23.05
$3,995
75th Percentile
$47,940
$23.05
$3,995
90th Percentile (Experienced)
$79,300
$38.12
$6,608
Note: The mean (average) salary of $50,890 differs from the median because salary distributions are typically skewed by high earners.
How much do Telephone Operators make in Massachusetts?
The median annual salary for Telephone Operators in Massachusetts is $47,940 as of 2025. The average (mean) salary is $50,890.
What is the salary range for a Telephone Operators in Massachusetts?
Salaries for Telephone Operators in Massachusetts range from $43,900 at the 10th percentile to $79,300 at the 90th percentile. The middle 50% earn between $45,150 and $47,940.
What is the starting salary for a Telephone Operators in Massachusetts?
Entry-level Telephone Operators positions in Massachusetts typically start around $43,900 (10th percentile). With some experience, salaries rise to $45,150 (25th percentile).
What is the hourly rate for a Telephone Operators in Massachusetts?
Based on a standard 2,080-hour work year, the median hourly rate for a Telephone Operators in Massachusetts is approximately $23.05 per hour.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
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