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Public Safety Telecommunicators Salary in Massachusetts
Last updated: 2025 BLS data · Page refreshed:
How much do Public Safety Telecommunicators make in Massachusetts?
Last updated: 2025 data from the Bureau of Labor Statistics
$61,720
Median Annual Salary
▲
+4.1% vs 2024
$62,680
Mean Salary
$61,720
Median Salary
$29.67
Hourly Rate
2,790 people work as Public Safety Telecommunicators in Massachusetts
Public Safety Telecommunicators salary by percentile in Massachusetts
BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).
Public Safety Telecommunicators in Massachusetts earn a median salary of $61,720 per year ($5,143/month).
This is 14.5% above the national average of $53,895.
Massachusetts ranks #8 out of 51 states for Public Safety Telecommunicators pay.
Approximately 2,790 people work in this occupation across Massachusetts.
Salaries increased by 4.1% compared to 2024.
About This Job: Public Safety Telecommunicators
Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.
Top Skills
Active Listening
4.38
Speaking
4.12
Social Perceptiveness
3.88
Critical Thinking
3.75
Coordination
3.75
Key Knowledge Areas
Public Safety and Security
4.93
Law and Government
4.55
English Language
4.48
Telecommunications
4.45
Customer and Personal Service
4.4
Typical Education: High School Diploma or Equivalent
(63.4% of workers)
Salary Range: Public Safety Telecommunicators in Massachusetts
Salaries for Public Safety Telecommunicators in Massachusetts range from $48,470 at the 10th percentile (entry level) to $79,470 at the 90th percentile (experienced). The middle 50% earn between $52,510 and $68,090.
Median $61,720
P10: $48,470P25: $52,510P75: $68,090P90: $79,470
10th
$48,470
25th
$52,510
Median
$61,720
75th
$68,090
90th
$79,470
Percentile
Annual Salary
Hourly Rate
Monthly
10th Percentile (Entry Level)
$48,470
$23.30
$4,039
25th Percentile
$52,510
$25.25
$4,375
Median (50th)
$61,720
$29.67
$5,143
75th Percentile
$68,090
$32.74
$5,674
90th Percentile (Experienced)
$79,470
$38.21
$6,622
Note: The mean (average) salary of $62,680 differs from the median because salary distributions are typically skewed by high earners.
How much do Public Safety Telecommunicators make in Massachusetts?
The median annual salary for Public Safety Telecommunicators in Massachusetts is $61,720 as of 2025. The average (mean) salary is $62,680.
What is the salary range for a Public Safety Telecommunicators in Massachusetts?
Salaries for Public Safety Telecommunicators in Massachusetts range from $48,470 at the 10th percentile to $79,470 at the 90th percentile. The middle 50% earn between $52,510 and $68,090.
What is the starting salary for a Public Safety Telecommunicators in Massachusetts?
Entry-level Public Safety Telecommunicators positions in Massachusetts typically start around $48,470 (10th percentile). With some experience, salaries rise to $52,510 (25th percentile).
How many people work as Public Safety Telecommunicators in Massachusetts?
According to 2025 BLS data, approximately 2,790 people are employed as Public Safety Telecommunicators in Massachusetts.
What is the hourly rate for a Public Safety Telecommunicators in Massachusetts?
Based on a standard 2,080-hour work year, the median hourly rate for a Public Safety Telecommunicators in Massachusetts is approximately $29.67 per hour.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
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