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Computer User Support Specialists Salary in Massachusetts
Last updated: 2025 BLS data · Page refreshed:
How much do Computer User Support Specialists make in Massachusetts?
Last updated: 2025 data from the Bureau of Labor Statistics
$75,070
Median Annual Salary
▼
-0.8% vs 2024
$76,460
Mean Salary
$75,070
Median Salary
$36.09
Hourly Rate
17,570 people work as Computer User Support Specialists in Massachusetts
Computer User Support Specialists salary by percentile in Massachusetts
BLS-reported salary distribution — from entry-level (10th percentile) to top earners (90th percentile).
Computer User Support Specialists in Massachusetts earn a median salary of $75,070 per year ($6,255/month).
This is 23.5% above the national average of $60,773.
Massachusetts ranks #4 out of 51 states for Computer User Support Specialists pay.
Approximately 17,570 people work in this occupation across Massachusetts.
Salaries decreased by 0.8% compared to 2024.
About This Job: Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Top Skills
Reading Comprehension
4.0
Active Listening
4.0
Speaking
4.0
Critical Thinking
3.75
Complex Problem Solving
3.62
Key Knowledge Areas
Computers and Electronics
4.93
Customer and Personal Service
4.12
Telecommunications
3.85
English Language
3.79
Education and Training
3.72
Typical Education: Associate's Degree
(13.7% of workers)
Salary Range: Computer User Support Specialists in Massachusetts
Salaries for Computer User Support Specialists in Massachusetts range from $48,740 at the 10th percentile (entry level) to $104,950 at the 90th percentile (experienced). The middle 50% earn between $60,540 and $91,020.
Median $75,070
P10: $48,740P25: $60,540P75: $91,020P90: $104,950
10th
$48,740
25th
$60,540
Median
$75,070
75th
$91,020
90th
$104,950
Percentile
Annual Salary
Hourly Rate
Monthly
10th Percentile (Entry Level)
$48,740
$23.43
$4,061
25th Percentile
$60,540
$29.11
$5,045
Median (50th)
$75,070
$36.09
$6,255
75th Percentile
$91,020
$43.76
$7,585
90th Percentile (Experienced)
$104,950
$50.46
$8,745
Note: The mean (average) salary of $76,460 differs from the median because salary distributions are typically skewed by high earners.
📊 How Does This Compare?
#4
Massachusetts ranks #4 of 51 states
$60,773
National avg. for Computer User Support Specialists
How much do Computer User Support Specialists make in Massachusetts?
The median annual salary for Computer User Support Specialists in Massachusetts is $75,070 as of 2025. The average (mean) salary is $76,460.
What is the salary range for a Computer User Support Specialists in Massachusetts?
Salaries for Computer User Support Specialists in Massachusetts range from $48,740 at the 10th percentile to $104,950 at the 90th percentile. The middle 50% earn between $60,540 and $91,020.
What is the starting salary for a Computer User Support Specialists in Massachusetts?
Entry-level Computer User Support Specialists positions in Massachusetts typically start around $48,740 (10th percentile). With some experience, salaries rise to $60,540 (25th percentile).
How many people work as Computer User Support Specialists in Massachusetts?
According to 2025 BLS data, approximately 17,570 people are employed as Computer User Support Specialists in Massachusetts.
What is the hourly rate for a Computer User Support Specialists in Massachusetts?
Based on a standard 2,080-hour work year, the median hourly rate for a Computer User Support Specialists in Massachusetts is approximately $36.09 per hour.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2025 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
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