How much does a Public Safety Telecommunicators make in Massachusetts?
Last updated: 2024 data from the Bureau of Labor Statistics
Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.
Source: O*NET OnLine, U.S. Department of Labor
Salaries for Public Safety Telecommunicators in Massachusetts range from $46,820 at the 10th percentile (entry level) to $75,250 at the 90th percentile (experienced). The middle 50% earn between $50,490 and $64,000.
| Percentile | Annual Salary | Hourly Rate | Monthly |
|---|---|---|---|
| 10th Percentile (Entry Level) | $46,820 | $22.51 | $3,901 |
| 25th Percentile | $50,490 | $24.27 | $4,207 |
| Median (50th) | $59,310 | $28.51 | $4,942 |
| 75th Percentile | $64,000 | $30.77 | $5,333 |
| 90th Percentile (Experienced) | $75,250 | $36.18 | $6,270 |
Note: The mean (average) salary of $59,400 differs from the median because salary distributions are typically skewed by high earners.
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Compare Public Safety Telecommunicators pay across states — sorted by highest median salary.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2024 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
Our Methodology · Data Sources · Source: BLS OEWS