How much does a Computer User Support Specialists make in Massachusetts?
Last updated: 2024 data from the Bureau of Labor Statistics
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Source: O*NET OnLine, U.S. Department of Labor
Salaries for Computer User Support Specialists in Massachusetts range from $49,110 at the 10th percentile (entry level) to $101,560 at the 90th percentile (experienced). The middle 50% earn between $61,360 and $86,230.
| Percentile | Annual Salary | Hourly Rate | Monthly |
|---|---|---|---|
| 10th Percentile (Entry Level) | $49,110 | $23.61 | $4,092 |
| 25th Percentile | $61,360 | $29.50 | $5,113 |
| Median (50th) | $75,670 | $36.38 | $6,305 |
| 75th Percentile | $86,230 | $41.46 | $7,185 |
| 90th Percentile (Experienced) | $101,560 | $48.83 | $8,463 |
Note: The mean (average) salary of $76,040 differs from the median because salary distributions are typically skewed by high earners.
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Compare Computer User Support Specialists pay across states — sorted by highest median salary.
Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2024 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.
Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.
Our Methodology · Data Sources · Source: BLS OEWS