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Telephone Operators Salary in Massachusetts

How much does a Telephone Operators make in Massachusetts?

Last updated: 2024 data from the Bureau of Labor Statistics

$46,370
Median Annual Salary
$47,920
Mean Salary
$46,370
Median Salary
$22.29
Hourly Rate

About This Job: Telephone Operators

Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

Top Skills

Active Listening
4.0
Speaking
4.0
Service Orientation
3.75
Social Perceptiveness
3.25
Reading Comprehension
3.0

Key Knowledge Areas

Customer and Personal Service
4.59
English Language
4.25
Telecommunications
3.28
Communications and Media
3.08
Administrative
2.75
Typical Education: High School Diploma or Equivalent (83.6% of workers)

Source: O*NET OnLine, U.S. Department of Labor

Salary Range: Telephone Operators in Massachusetts

Salaries for Telephone Operators in Massachusetts range from $42,620 at the 10th percentile (entry level) to $50,980 at the 90th percentile (experienced). The middle 50% earn between $43,770 and $46,460.

Median $46,370
P10: $42,620 P25: $43,770 P75: $46,460 P90: $50,980
10th
$42,620
25th
$43,770
Median
$46,370
75th
$46,460
90th
$50,980
Percentile Annual Salary Hourly Rate Monthly
10th Percentile (Entry Level) $42,620 $20.49 $3,551
25th Percentile $43,770 $21.04 $3,647
Median (50th) $46,370 $22.29 $3,864
75th Percentile $46,460 $22.34 $3,871
90th Percentile (Experienced) $50,980 $24.51 $4,248

Note: The mean (average) salary of $47,920 differs from the median because salary distributions are typically skewed by high earners.

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What does this salary really buy? See Telephone Operators salary in Massachusetts adjusted for cost of living →

Telephone Operators Salary by State

Compare Telephone Operators pay across states — sorted by highest median salary.

View all 50 states →

Frequently Asked Questions

How much does a Telephone Operators make in Massachusetts?
The median annual salary for a Telephone Operators in Massachusetts is $46,370 as of 2024. The average (mean) salary is $47,920.
What is the salary range for a Telephone Operators in Massachusetts?
Salaries for Telephone Operators in Massachusetts range from $42,620 at the 10th percentile to $50,980 at the 90th percentile. The middle 50%% earn between $43,770 and $46,460.
What is the starting salary for a Telephone Operators in Massachusetts?
Entry-level Telephone Operators positions in Massachusetts typically start around $42,620 (10th percentile). With some experience, salaries rise to $43,770 (25th percentile).
What is the hourly rate for a Telephone Operators in Massachusetts?
Based on a standard 2,080-hour work year, the median hourly rate for a Telephone Operators in Massachusetts is approximately $22.29 per hour.

Data Source & Methodology

Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2024 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.

Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.

Our Methodology · Data Sources · Source: BLS OEWS