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Switchboard Operators, Including Answering Service Salary in Massachusetts

How much does a Switchboard Operators, Including Answering Service make in Massachusetts?

Last updated: 2024 data from the Bureau of Labor Statistics

$40,730
Median Annual Salary
$43,860
Mean Salary
$40,730
Median Salary
$19.58
Hourly Rate
1,010 people work as Switchboard Operators, Including Answering Service in Massachusetts

About This Job: Switchboard Operators, Including Answering Service

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Top Skills

Active Listening
4.0
Speaking
3.88
Social Perceptiveness
3.5
Service Orientation
3.12
Reading Comprehension
3.0

Key Knowledge Areas

Customer and Personal Service
4.34
English Language
3.85
Administrative
3.68
Computers and Electronics
3.49
Telecommunications
3.34
Typical Education: High School Diploma or Equivalent (88.5% of workers)

Source: O*NET OnLine, U.S. Department of Labor

Salary Range: Switchboard Operators, Including Answering Service in Massachusetts

Salaries for Switchboard Operators, Including Answering Service in Massachusetts range from $35,970 at the 10th percentile (entry level) to $56,580 at the 90th percentile (experienced). The middle 50% earn between $38,040 and $47,160.

Median $40,730
P10: $35,970 P25: $38,040 P75: $47,160 P90: $56,580
10th
$35,970
25th
$38,040
Median
$40,730
75th
$47,160
90th
$56,580
Percentile Annual Salary Hourly Rate Monthly
10th Percentile (Entry Level) $35,970 $17.29 $2,997
25th Percentile $38,040 $18.29 $3,170
Median (50th) $40,730 $19.58 $3,394
75th Percentile $47,160 $22.67 $3,930
90th Percentile (Experienced) $56,580 $27.20 $4,715

Note: The mean (average) salary of $43,860 differs from the median because salary distributions are typically skewed by high earners.

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What does this salary really buy? See Switchboard Operators, Including Answering Service salary in Massachusetts adjusted for cost of living →

Switchboard Operators, Including Answering Service Salary by State

Compare Switchboard Operators, Including Answering Service pay across states — sorted by highest median salary.

Hawaii $57,220 California $49,460 Oregon $49,440 Minnesota $48,280 Washington $46,470 New York $45,030 Colorado $42,740 Maine $42,090 Montana $41,880 Utah $41,290

View all 50 states →

Related Careers in Massachusetts

Explore similar occupations and their salaries in Massachusetts.

Hotel, Motel, and Resort Desk ClerksSimilar $38,490 Library Assistants, ClericalSimilar $40,030 Reservation and Transportation Ticket Agents and Travel ClerksSimilar $41,970 Couriers and MessengersSimilar $42,250 Receptionists and Information ClerksSimilar $42,650 TellersSimilar $45,100 Weighers, Measurers, Checkers, and Samplers, RecordkeepingSimilar $45,960 Mail Clerks and Mail Machine Operators, Except Postal ServiceSimilar $46,160 Telephone OperatorsSimilar $46,370 File ClerksSimilar $46,570

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Frequently Asked Questions

How much does a Switchboard Operators, Including Answering Service make in Massachusetts?
The median annual salary for a Switchboard Operators, Including Answering Service in Massachusetts is $40,730 as of 2024. The average (mean) salary is $43,860.
What is the salary range for a Switchboard Operators, Including Answering Service in Massachusetts?
Salaries for Switchboard Operators, Including Answering Service in Massachusetts range from $35,970 at the 10th percentile to $56,580 at the 90th percentile. The middle 50%% earn between $38,040 and $47,160.
What is the starting salary for a Switchboard Operators, Including Answering Service in Massachusetts?
Entry-level Switchboard Operators, Including Answering Service positions in Massachusetts typically start around $35,970 (10th percentile). With some experience, salaries rise to $38,040 (25th percentile).
How many people work as Switchboard Operators, Including Answering Service in Massachusetts?
According to 2024 BLS data, approximately 1,010 people are employed as Switchboard Operators, Including Answering Service in Massachusetts.
What is the hourly rate for a Switchboard Operators, Including Answering Service in Massachusetts?
Based on a standard 2,080-hour work year, the median hourly rate for a Switchboard Operators, Including Answering Service in Massachusetts is approximately $19.58 per hour.

Data Source & Methodology

Salary data is sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) survey, 2024 estimates. The OEWS survey covers approximately 1.1 million establishments nationwide.

Annual salaries are calculated based on a standard 2,080-hour work year. Actual compensation may vary based on experience, education, employer, and local market conditions. Figures do not include benefits, bonuses, or overtime pay.

Our Methodology · Data Sources · Source: BLS OEWS