Customer Service Representatives Employment & Job Outlook in California (2024)

California employs 196,960 Customer Service Representatives professionals, above the national average concentration.

Data: BLS OEWS 2024 • California employment outlook • Updated 2026-04-06

Total Employed
196,960
professionals
Jobs per 1,000
196.96
workers
Location Quotient
3.51
vs national avg
Average Salary
$49K
annual

High Demand in California

The location quotient (LQ) of 3.51 indicates that California has a higher-than-average concentration of Customer Service Representatives professionals. This means the job is in high demand relative to other states, suggesting strong local job market opportunities.

Note: Location Quotient (LQ) is the ratio of the percentage of workers in an occupation in a given area to the percentage in that occupation nationwide. An LQ > 1.0 means above-average concentration; < 1.0 means below-average.

California vs National Average

Total Employed
196,960
National: 2,858,740
6.9% of national
Jobs per 1,000
196.96
National: 56.05
+251.4%
Average Salary
$49K
National: $43K
+15.7%

Top States by Customer Service Representatives Employment

#1
336,110
336,110
employed
#2
239,440
239,440
employed
#3
196,960
196,960
employed
#4
149,580
149,580
employed
#5
122,240
122,240
employed
#6
112,850
112,850
employed
#7
108,290
108,290
employed
#8
99,090
99,090
employed
#9
95,930
95,930
employed
#10
91,620
91,620
employed

What Does a Customer Service Representatives Earn in California?

The average annual salary for a Customer Service Representatives in California is $49,950. For a detailed breakdown by percentile, entry-level, median, and senior salaries, see the comprehensive salary guide below.

View full salary breakdown →

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Frequently Asked Questions

How many Customer Service Representatives jobs are there in California?

California employs approximately 196,960 Customer Service Representatives professionals (2024 BLS data). This ranks California among the top states nationwide.

Is Customer Service Representatives in demand in California?

Yes — California has above-average concentration of Customer Service Representatives jobs (LQ: 3.51). A Location Quotient above 1.0 indicates higher-than-average demand.

What is the average salary for Customer Service Representatives in California?

The average (mean) salary for Customer Service Representatives in California is $49950/year. See our detailed salary page for percentile breakdowns.

What is a Location Quotient (LQ)?

Location Quotient measures how concentrated an occupation is in a state compared to the national average. LQ > 1.0 means the state has more of that job proportionally. LQ > 1.2 indicates strong demand.

Which states employ the most Customer Service Representatives professionals?

The top state for Customer Service Representatives employment is Texas with 336,110 jobs.

Related Pages

Data Source

Employment and location quotient data sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) 2024. This data reflects total employment, jobs per 1,000 workers, location quotient, and average salary for Customer Service Representatives (SOC 434051) in California.

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