Massachusetts employs 970 Switchboard Operators, Including Answering Service professionals, above the national average concentration.
Data: BLS OEWS 2024 • Massachusetts employment outlook • Updated 2026-04-06
The location quotient (LQ) of 1.05 indicates that Massachusetts has an average concentration of Switchboard Operators, Including Answering Service professionals, similar to the national average employment distribution.
Note: Location Quotient (LQ) is the ratio of the percentage of workers in an occupation in a given area to the percentage in that occupation nationwide. An LQ > 1.0 means above-average concentration; < 1.0 means below-average.
The average annual salary for a Switchboard Operators, Including Answering Service in Massachusetts is $42,500. For a detailed breakdown by percentile, entry-level, median, and senior salaries, see the comprehensive salary guide below.
Massachusetts employs approximately 970 Switchboard Operators, Including Answering Service professionals (2024 BLS data). This ranks Massachusetts among the top states nationwide.
Yes — Massachusetts has above-average concentration of Switchboard Operators, Including Answering Service jobs (LQ: 1.05). A Location Quotient above 1.0 indicates higher-than-average demand.
The average (mean) salary for Switchboard Operators, Including Answering Service in Massachusetts is $42500/year. See our detailed salary page for percentile breakdowns.
Location Quotient measures how concentrated an occupation is in a state compared to the national average. LQ > 1.0 means the state has more of that job proportionally. LQ > 1.2 indicates strong demand.
The top state for Switchboard Operators, Including Answering Service employment is California with 8,830 jobs.
Employment and location quotient data sourced from the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) 2024. This data reflects total employment, jobs per 1,000 workers, location quotient, and average salary for Switchboard Operators, Including Answering Service (SOC 432011) in Massachusetts.